Maintenance

Comprehensive service and maintenance of information, computing, telecommunication and engineering systems and equipment.

AVECTIS CJSC provides service and maintenance of the following systems:

  • IT infrastructure systems
  • engineering infrastructure systems
  • security systems
  • audio-visual systems

As part of the maintenance work, AVECTIS provides the following services:

  • IT outsourcing
  • One-time maintenance
  • Scheduled maintenance

 

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IT outsourcing

As part of a comprehensive or optional IT outsourcing, we offer the following:

  • consulting support;
  • diagnosis and repairs to faults of systems and equipment;
  • 24/7 technical support with guaranteed recovery time of systems in case of failures;
  • introduction of new equipment, software and in general any systems required by the customer;
  • updating of software and physical components of systems within the existing infrastructure;
  • migration of IT infrastructure to virtual and cloud environments;
  • remote administration;
  • hardware inventory;
  • training;
  • removal and installation of the customer's equipment when moving.

The comprehensive technical service, unlike the optional one, allows you to optimize the costs of the customer's company and contributes to the development of business as a whole.

One-time maintenance

This is a complex of works related to the elimination of a current or new equipment failure.

We recommend this form of cooperation to our customer's companies that do not use a lot of computing power and computer park (up to 4-6 computers) in their work, do not use equipment regularly, with minimal loads, or have employees who provide technical support on their own within the company .

 

Scheduled maintenance

Performing scheduled maintenance can significantly extend the service life of any attended systems.

This service allows you to provide information about the state of equipment and systems, get recommendations for the timely replacement of system elements, infrastructure upgrade and modernization.

Dell Service Center

The Service Center of AVECTIS CJSC provides service and maintenance of Dell EMC hardware equipment in the territory of the Republic of Belarus. The Center has the required competencies to provide comprehensive technical support for Dell EMC hardware equipment.

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Our advantages:

  • Highly qualified personnel. When working with us you use the services of multi-skilled specialists who regularly undergo training and certification at the training centers of hardware manufacturers, including new product lines.
  • Minimizing the downtime risk. Our services are strictly regulated and provide for liability (penalties) for downtime.
  • Flexibility. We guarantee a quick and flexible approach to addressing the current customer requirements.
  • Service Layer Agreement (SLA) to the contract.
  • Zabbix – implementation of the monitoring system.

If you have any questions about service and maintenance, please contact us:

Telephone.: +375 (17) 322 38 08

Fax: +375 (17) 322 45 32

Mobile phone.: +375 44 742 58 11

e-mail: info@avectis.by