IP Telefony Systems

AVECTIS offer optimal turnkey solutions for the organization and implementation of high-technology communications systems – VoIP, or IP Telefony. Digital communications systems are integrated into a common data transmission network, which allows to efficiently build internal and external corporate communications based on rapid communication exchange (voice, video, text) over a single converged network, including for web conferences.

The software and hardware solutions make it possible to opt out of a separate telephone network and, thanks to modern digital technologies, it is easy to combine disparate industrial and business infrastructure facilities into one communicative space, regardless of their actual location.

Capabilities

The implementation of VoIP at facilities allows the following:

• high-quality and reliable multi-channel telephone communications;
• simple and quick setting-up of telephone stations in case of changes associated with any reform of the construction or personnel of an enterprise or company;
• transparent integration of IP intercom systems with embedded business programs – CRM (call personalization, call management, call history and recording), workflow applications, accounting platforms, etc.;
• automation of functional contact centers or call centers using special applications;
• holding of web conferences.

Solutions

• for public institutions;
• for telecommunications companies;
• for security agencies;
• for transport facilities (airports, railway and bus stations);
• for fuel and energy industry facilities;
• for industrial enterprises of various kinds;
• for banking and financial institutions;
• for business objects;
• for retail;
• for hotel complexes, etc.

Advantages of Implementation

• flexibility and high scalability of VoIP solutions;
• wide range of usage functionality;
• low cost of internal, intercity and international communications;
• high level of protection of digital communication systems by using secure protocols;
• saving of financial and labor costs during operation of the IP Telefony;
• improved quality of service, customer loyalty and satisfaction, as well as productivity of information exchange.