Technical support for hardware equipment under post-warranty

The Dell EMC Warranty is extended depending on the requirements of the Customer.

Post-warranty technical support from AVECTIS CJSC

Qualified engineers certified by the Dell EMC for each specific type of hardware equipment carry out the entire list or certain types of work on a contractual basis:

• monitoring of the state of equipment with the possibility of automatic alarm system in case of a failure
• call-out, diagnostics
• periodic preventive maintenance
• replacement of spare parts, repair, hardware upgrade
• customer's staff training, if necessary
• updating of firmware and drivers
• software installation, integration and maintenance

In addition to the standard list of work, the Service Center specialists provide technical support to a specific customer with a specified response time and hardware operability recovery.